It's not a stretch to say that the success of a large-scale MICE event depends on the smooth reception operations at the venue. Events can have complex characteristics including pre-assigned seating and a need for speedy reception operations. Participant management is vital so proper systems must be in place for all operational elements including participant contacting and registration, delivery of tickets, event-day reception, and even transportation logistics for guests. Using our experience in providing IT solutions for web-based participant registration and logistics for event-day hardware requirements, we can provide our clients with a custom-made participant management plan and world class delivery of operations.